PRIVACY POLICY

Effective Date: July 1, 2025

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1. Information We Collect
1.1 Personal Information

• Full name

• Email address

• Phone number

• Physical address

• Booking details (e.g., check-in/check-out dates, number of guests)

• Payment information (via secure third-party gateways)

• Special requests (e.g., dietary requirements)

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1.2 Non-Personal Information

• IP address

• Browser type and version

• Pages visited and time spent

• Referral source (e.g., search engine, ad)

• Device information

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2. How We Collect Information

• When you make a reservation or inquiry via our booking form

• When you contact us via contact forms, email, or phone

• When you sign up for our newsletter

• Through cookies and analytics tools

 

3. How We Use Your Information

• Process bookings and reservations

• Communicate with you about your stay or inquiry

• Send promotional or marketing communications (if opted in)

• Improve the Website and user experience

• Comply with legal or regulatory obligations

 

4. Sharing Your Information

• We do not sell your personal information. We may share your information with:

• Payment processors and booking engines

• Service providers assisting with email marketing or IT support

• Law enforcement or regulatory authorities where required by law

 

5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to:

• Recognize repeat visitors

• Track usage patterns

• Improve performance and usability

• You can manage cookie preferences through your browser settings.

 

6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

 

7. Your Rights
Depending on your location, you may have the right to:

• Access and review your personal data

• Correct inaccurate information

• Request deletion of your data

• Object to or restrict certain processing

• To exercise these rights, contact us at: info@budmarsh.co.za

 

8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies before providing any personal data.

 

9. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

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10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

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11. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Budmarsh Country Lodge
Email: info@budmarsh.co.za